SIGN Fracture Care International (SIGN) has created this Privacy Policy to explain why we collect particular information and how we will protect your personal privacy within our web site. The following discloses our information gathering and dissemination practices for the web site located at

In order to fully understand your rights we encourage you to read this Privacy Policy. SIGN reserves the right at any time and without notice to change this Privacy Policy simply by posting such changes on our site. Any such change will be effective immediately upon posting.

Questions regarding this Privacy Policy should be directed to SIGN by sending an email to Please reference this Privacy Policy in your subject line.


What Information We Collect and How We Use That Information

We collect two types of information: standard web server traffic pattern information and information collected through our online donation forms. Standard web server traffic pattern information is comprised of general traffic, site usage, and length of stay information which is collected and stored in log files. This type of information is used to analyze and improve site content and navigation only and is not shared externally.

Staff members at SIGN who are directly involved with communication, accounting, fund raising, and/or web site administration collect information on the web site. SIGN employs companies to assist us with such functions as hosting our donor information database, websites, sending e-mail, and processing online and mail donations and credit card payments. These companies have access to personal donor information only as needed to perform their functions.

Our donation forms require users to give us contact information that may include name, email address, mailing address, and similar information. We use this information to contact you should there be a question about your donation. We also use this information to personalize communications to you to keep you informed about our programs and progress. If you do not wish to receive these communications, write to us at SIGN Fracture Care International, 451 Hills Street, Suite B, Richland WA 99354 and we will be pleased to respect your wishes.

SIGN does NOT share or sell donor information, whether collected online or offline.


Volunteer / Employment
All information gathered related to employment or volunteering is strictly private and will be viewed only by authorized SIGN employees. No information submitted will be used for any purpose other than to assess your qualifications as an employee or volunteer for SIGN.


Other Disclosures
Please be advised that we may disclose your personal information to the government or to third parties pursuant to law enforcement inquiries, court orders, subpoenas, and similar requests or when we otherwise believe in good faith that such disclosure is necessary or appropriate in connection with any activity that violates the law or may expose us to liability.


Internet Protocol Address
We collect an IP address from all visitors to our site. An IP address is a number that is automatically assigned to your computer’s router when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our site, analyze trends, track users’ movement, gather broad demographic information in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.


Use of “Cookies”

Our site may use cookies to enhance your experience while using our site. Cookies are pieces of information that some web sites transfer to the browsing computer and are used for record-keeping purposes at many web sites. Use of cookies makes web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular web site, and to make sure you do not see the same ad repeatedly. Many consider the use of cookies to be an industry standard.

Your browser is probably set to accept cookies; however, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function properly when you view them.


Electronic information provided to SIGN is transmitted using Secure Socket Layer (SSL) encryption. SSL is a proven coding system that lets your browser automatically encrypt or scramble data before you send it to us. We also protect account information by placing it on a secure portion of our CRM that is only accessible by certain qualified employees of SIGN. Unfortunately, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.


Other Web Sites
Our site contains links to other web sites. Please note that when you click on one of these links, you are entering another web site for which SIGN has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours.


Note to Parents and Children
SIGN welcomes children to learn more about our organization and about the humanitarian and medical issues presented on the SIGN site.  We are particularly respectful of the privacy of our young users. We encourage parents to monitor their children’s use of the Internet and to help us protect their privacy by instructing them never to provide personal information on this site or any other without permission. We will never attempt to extract unnecessary information from our users, regardless of age. Consistent with the Children’s Online Privacy Protection Act of 1998 (“COPPA”), we will never knowingly request personally identifiable information from anyone under the age of thirteen (13) without prior verifiable parental consent. If we become aware that a child under thirteen (13) has provided us with such information without consent, we will use our best efforts to remove such information from our files. If a parent or guardian becomes aware that a child under thirteen (13) has provided such information to us, he or she should contact us at


Updating Your Information
We work to process and maintain accurately the information that you share with us. If you have donated to us and would like to correct or update your personal data or to adjust your mail preferences, you can do so by calling us at 509-371-1107 or by sending us the update via email with the subject Update at


Contacting the Web Site
Please direct questions about this Privacy Policy, the practices of this site, or your dealings with this site to us at


Governing Law
You agree that your use of our web site, the operation of the Privacy Policy, and any disputes relating thereto shall be governed by and construed in accordance with the laws of the State of Washington without regard to its conflicts of law principles and any action relating to this Privacy Policy shall be brought in a court of competent jurisdiction in Benton or Franklin County, Washington.


This Privacy Policy was last updated on March 19, 2018.