Privacy Policy

SIGN Fracture Care International (SIGN) is strongly committed to protecting the privacy of our donors, website visitors, and other individuals who communicate with us. We collect information when you make a donation, send us an email, fill out a form, respond to a survey, register for and/or attend an event, or otherwise communicate with us. We created this Privacy Policy to cover privacy practices and donations collected both online and offline, explain why we collect particular donor information, and how we will protect your personal privacy within our website. The following discloses our donor information gathering and dissemination practices offline and online at the website located at the URL www.signfracturecare.org

When you visit our websites, you are accepting this Policy. To understand your rights we encourage you to read this Privacy Policy. SIGN reserves the right at any time and without notice to change this Privacy Policy simply by posting such changes on our site. Any such change will be effective immediately upon posting.

Direct questions regarding this Privacy Policy to SIGN by sending an email to info@signfracturecare.org. Please reference “Attn: Chief Compliance Officer – Privacy Policy” in your subject line.

WHAT INFORMATION WE COLLECT AND HOW WE USE THAT INFORMATION

We collect two types of information: standard web server traffic pattern information and information collected through our online and offline donation forms. Standard web server traffic pattern information is comprised of general traffic, site usage, and length of stay information which is collected and stored in log files. This type of information is used to analyze and improve site content and navigation only and is not shared externally.

Staff members at SIGN who are directly involved with communication, accounting, fundraising, and/or website administration collect information on the website. The legal justification for processing your data is to complete donation/purchase transactions. SIGN employs companies to assist us with such functions as hosting our donor information database, websites, sending e-mail, and processing online and mail donations and credit card payments. These companies have access to personal donor information only as needed to perform their functions.

Our donation forms require donors to give us contact information that may include name, email address, mailing address, telephone numbers, credit card information, and similar identifying information. We use this information to contact you should there be a question about your donation and to send tax-deductible receipts. We also use this information to personalize communications to you to keep you informed about our programs and progress. Information you provide about another individual in the course of making a donation in honor of or in memory of someone will only be used for that purpose. If you do not wish to receive these communications, write to us at 451 Hills Street, Suite B, Attn: Fund Development Department, Richland, Washington 99354 and we will be pleased to respect your wishes.

We retain donor information as long as appropriate and/or reasonable to complete the purpose for which it was gathered. SIGN does NOT share, rent, or sell names of donors nor store sensitive information, such as credit card or social security numbers, from our donors. SIGN does NOT transfer your data to any third parties other than the entities used to process donations.

VOLUNTEER/EMPLOYMENT

All information gathered related to employment or volunteering is strictly private and will be viewed only by authorized SIGN employees. No information submitted will be used for any purpose other than to assess your qualifications as an employee or volunteer for SIGN.

OTHER DISCLOSURES

Please be advised that we may disclose your personal donor information to the government or to third parties pursuant to law enforcement inquiries, court orders, subpoenas, and similar requests or when we otherwise believe in good faith that such disclosure is necessary or appropriate in connection with any activity that violates the law or may expose us to liability.

INTERNET PROTOCOL ADDRESS

We collect an IP address from all visitors to our site. An IP address is a number that is automatically assigned to your computer’s router when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our site, analyze trends, track users' movement, gather broad demographic information in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.

USE OF “COOKIES”

Our site may use cookies to enhance your experience while using our site. Cookies are pieces of information that some websites transfer to the browsing computer and use for record-keeping purposes at many websites. Use of cookies makes web surfing easier by performing certain functions such as saving your passwords and your personal preferences regarding your use of the particular website. Many consider the use of cookies to be an industry standard. We use cookies to help us, among other things, improve your experience on our website, count visits, keep track of requests, and determine if an email has been opened and acted upon.

We utilize a third party vendor, Google Analytics, to assist in collecting and analyzing such data. For more information about how Google Analytics collects and processes data when you visit websites or use apps that use Google technologies, please see www.google.com/policies/privacy/partners.

Your browser is probably set to accept cookies; however, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function properly when you view them.  

SECURITY

Electronic information provided to SIGN is transmitted using Secure Socket Layer (SSL) encryption. SSL is a proven coding system that lets your browser automatically encrypt or scramble data before you send it to us. We also protect account information by placing it on a secure portion of our CRM that is password protected and only accessible by certain qualified employees of SIGN who have access in order to perform a specific function or task related to our mission, such as gift recording, assisting and communicating with donors, or providing donors with reports and receipts. Unfortunately, no data transmission over the Internet is 100% secure. While we strive to protect your donor information, we cannot ensure or warrant the security of such information.

OTHER WEBSITE/EXTERNAL LINKS

Our site contains links to other websites. Please note that when you click on one of these links, you are entering another website for which SIGN has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours. 

NOTE TO PARENTS AND CHILDREN

SIGN welcomes children to learn more about our organization and about the humanitarian and medical issues presented on the SIGN site. We are particularly respectful of the privacy of our young users. We encourage parents to monitor their children's use of the Internet and to help us protect their privacy by instructing them never to provide personal information on this site or any other without permission. We will never attempt to extract unnecessary information from our users, regardless of age. Consistent with the Children's Online Privacy Protection Act of 1998 ("COPPA"), we will never knowingly request personally identifiable information from anyone under the age of thirteen (13) without prior verifiable parental consent. If we become aware that a child under thirteen (13) has provided us with such information without consent, we will use our best efforts to remove such information from our files. If a parent or guardian becomes aware that a child under thirteen (13) has provided such information to us, he or she should contact us at info@signfracturecare.org.

UPDATING YOUR INFORMATION

We work to process and maintain accurately the information that you share with us. If you have donated to us and would like to correct or update your personal data or to adjust your mail preferences, you can do so by calling us at 509-371-1107 or by sending us the update via email with the subject Update at info@signfracturecare.org

OPT-OUT PREFERENCE

You may sign up to receive email, newsletters, or other communications from us. If you would like to discontinue receiving emails, you may use the “Unsubscribe” link found in the email. For other methods of communication you wish to discontinue, call us at 509-371-1107, send us a request to opt-out via email with the subject Opt-Out at info@signfracturecare.org, or mail us at 451 Hills Street, Suite B, Attn: Fund Development Department, Richland, Washington 99354.

RIGHTS

You have the right to a copy of your data collected by SIGN, as well as other basic rights in the field of data protection. You may withhold your consent for SIGN to collect your personal data at any time.

If you are a California resident, California Civil Code §1798.83 permits you to request information regarding the disclosure of your personal information by SIGN to a third party for the third party’s direct marketing purposes. To make such a request, please send an email to info@signfracturecare.org.

CONTACT

Direct questions regarding the practices of this website or your dealings with this website to us at info@signfracturecare.org. Please reference “Attn: Chief Compliance Officer – Privacy Policy” in your subject line.

STATE NONPROFIT DISCLOSURES

Certain states require written disclosures for nonprofit organizations soliciting contributions.

Financial and other information about SIGN Fracture Care International’s purpose, programs, and activities can be obtained by contacting Lori Maier, Fund Development Manager at 451 Hills Street, Suite B, Richland, WA 99354, telephone 509-371-1107, or for residents of the following states, as stated below. Colorado: SIGN Fracture Care International’s Colorado registration number is 20143034720. Colorado residents may obtain copies of registration and financial documents from the Office of the Secretary of State, (303) 894-2680, http://www.sos.state.co.us/. District of Columbia: File Number N00005029265. Florida: SC No. CH42767. A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL INFORMATION MAY BE OBTAINED FROM THE DIVISION OF CONSUMER SERVICES BY CALLING TOLL-FREE, WITHIN THE STATE, 1-800-HELP-FLA OR VIA THE INTERNET AT WWW.800HELPFLA.COM. Georgia: The following information will be sent upon request: (A) a full and fair description of the program for which the solicitation campaign is being carried out and, if different, a full and fair description of the programs and activities of the charitable organization on whose behalf the solicitation is being carried out; (B) a financial statement or summary which shall be consistent with the financial statement required to be filed with the Secretary of State pursuant to Code Section 43-17-5. Illinois: Contracts and reports regarding SIGN Fracture Care International are on file with the Illinois Attorney General. Kansas: SIGN Fracture Care International’s registration number is 486-671-1. The annual financial report for the preceding fiscal year is on file with the Secretary of State, 1st Floor, Memorial Hall, 120 SW 10th Avenue, Topeka, KS 66612. Maryland: For the cost of postage and copying, documents and information filed under the Maryland charitable organizations laws can be obtained from the Secretary of State, Charitable Division, State House, Annapolis, MD 21401, (800)825-4510. Michigan: SIGN Fracture Care International’s registration number is MICS No. 52414. Mississippi: The official registration and financial information of SIGN Fracture Care International may be obtained from the Mississippi Secretary of State’s Office by calling 1-888-236-6167. Registration by the Secretary of State does not imply endorsement. Nevada: The state of incorporation of SIGN Fracture Care International is Washington. New Jersey: INFORMATION FILED WITH THE ATTORNEY GENERAL CONCERNING THIS CHARITABLE SOLICITATION AND THE PERCENTAGE OF CONTRIBUTIONS RECEIVED BY THE CHARITY DURING THE LAST REPORTING PERIOD THAT WERE DEDICATED TO THE CHARITABLE PURPOSE MAY BE OBTAINED FROM THE ATTORNEY GENERAL OF THE STATE OF NEW JERSEY BY CALLING (973) 504-6215 AND IS AVAILABLE ON THE INTERNET AT http://www.state.nj.us/lps/ca/charfrm.htm. REGISTRATION WITH THE ATTORNEY GENERAL DOES NOT IMPLY ENDORSEMENT. New York: New York residents may obtain a copy of SIGN Fracture Care International’s annual report by writing to the Office of the Attorney General, Department of Law, Charities Bureau, 120 Broadway, New York, NY 10271. North Carolina: Financial information about this organization and a copy of its license are available from the State Solicitation Licensing Branch at 1-888-830-4989 (within North Carolina) or (919)07-2214 (outside of North Carolina). Oregon: SIGN Fracture Care International’s registration in no way constitutes or implies any endorsement, sanction, or approval of a solicitation, its purposes, the manner in which it is conducted, or of SIGN Fracture Care International by the Attorney General or any other governmental agency or officer. Pennsylvania: The official registration and financial of SIGN Fracture Care International may be obtained from the Pennsylvania Department of State by calling toll-free, within Pennsylvania, 1-800-732-0999. Tennessee: Registered with the Tennessee Secretary of State as required by law. Registration No. CO22457. Virginia: From the State Office of Consumer Affairs in the Department of Agriculture and Consumer Affairs, Post Office Box 1163, Richmond, VA  23218. Washington: The notice of solicitation required by the Charitable Solicitation Act is on file with the Washington Secretary of State, and information relating to the financial affairs of SIGN Fracture Care International is available from the Secretary of State. The toll-free number for Washington residents is 1-800-332-4483. CONTRIBUTIONS ARE DEDUCTIBLE FOR FEDERAL INCOME TAX PURPOSES IN ACCORDANCE WITH APPLICABLE LAW. REGISTRATION IN A STATE DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION OF SIGN FRACTURE CARE INTERNATIONAL BY THE STATE. West Virginia: West Virginia residents may obtain a summary of the registration and financial documents from the Secretary of State, State Capitol, Charleston, WV 25305. Inquiries can also be made to Lori Maier at SIGN Fracture Care International. CONTRIBUTIONS ARE DEDUCTABLE FOR FEDERAL INCOME TAX PURPOSES IN ACCORDANCE WITH APPLICABLE LAW. Wisconsin: A financial statement of the charitable organization disclosing assets, liabilities, fund balances, revenue, and expenses for the preceding fiscal year will be provided to any person upon request. REGISTRATION WITH A STATE AGENDY DOES NOT CONSTITUTE OR IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THAT STATE.

GOVERNING LAW

You agree the laws of the State of Washington without regard to its conflict of law principles governs and provides construction for any disputes related to your use of our website and the operation of the Privacy Policy. You further agree you will bring any action relating to this Privacy Policy to a court of competent jurisdiction in Benton or Franklin County, Washington. You always have the right to lodge a complaint regarding SIGN’s use of your data with a Data Protection Authority.

This Privacy Policy last updated on February 19, 2020.